Tuesday, August 04, 2020

NEW YORK UPDATE

We are truly disappointed that the refunds for the New York trip did not arrive as originally estimated and would like nothing more than to get this wrapped up for you soon!  Sounds like the new estimate from them is the end of August for refunds.  The latest update from the trip company is below.  Thank you for your continued patience!  - Laura


Email from Donna Adam, President of Educational Tours:

Thank you for reaching out about your refund.  Thank you for your patience as we work through this process.  We wish this was behind us as well.  We are still waiting on one large refund from a vendor in the amount of $9,393.45.  We are staying in touch with them and hope to have this within the month but there is no guarantee.  As soon as we receive the refund, this trip will be placed in the que to process the refund. 

 

I understand that these refunds are needed.  We just cannot refund until all money has been received.  Again, I want to thank you for your patience through this as I know it can be very frustrating.  We are working as quickly as we can once we receive the refunds.

 

Kindest Regards,

Donna

Donna Adam, President

P.O. Box 257, Holt, MI  48842

(800)654-4560 ext. 508

donna@tours-eti.com / www.tours-eti.com